We are committed to protecting your information and we aim to send only relevant information.
We have outlined below how we look after your information, including what you tell us about yourself. We’ve also explained how we implement your marketing preferences to ensure you receive information relevant to you. In case you’re unsure of anything, we’ve also outlined your privacy rights and how the law protects you.
We promise to keep your data safe and private and to give you ways to manage and review your marketing choices at any time.
We do not sell or hire the information we collect to third parties.
The legal basis we rely on
As well as our privacy promise, your privacy is protected by law. This section explains how that works.
Data Protection law states that we are allowed to use personal information only if we have a proper reason to do so. This includes sharing it outside of the Ron’s Place network.
The law says we must have one or more of these reasons:
In specific situations, we can collect and process your data with your consent – for example when you sign up to receive our newsletter online or enter a fund-raising competition.
Fulfilliing our obligations
In some instances, we need your personal data to comply with our obligations to provide a particular service. For example, if you enter a competition, we need your contact details to allow us to contact you in connection with your entry.
We require your data to pursue our legitimate interests in a way which might reasonably be expected as part of running Ronsplace.co.uk and which must not unfairly go against what is right and best for you.
How we collect your personal data
There are a number of ways in which we may collect information about you:
When you use the contact form on the website
When you sign up to our newsletter
When you engage with us on social media
When you visit our website
When you sign up for an event
The type of personal data we collect
The Data we collect when you use our services include:
Profile data, this includes the profile you create to identify yourself when you enter a competition. This includes your name, address, email and telephone number
Payment card information collected by our third party payment processors who use secure online capture and processing methods
Cookies: Usage data, when we gather data about how you use our services through using cookies
Your IP address
How we use your personal information
The Ron’s Place newsletter is a great way of keeping you up to date with our activities. These e-communications include a range of projects, and events which may also be of interest. By opting to subscribe to the newsIetter, we rely on legitimate interest as the basis for using your personal information.
The reason for holding your personal data is through consent.
This consent can be withdrawn at any point by contacting us by email.
How we protect your personal data
We will treat your data with the utmost care and take all appropriate steps to protect it.
Access to your personal data is password protected and sensitive data (such as payment card information) is secured by SSL encryption.
Payments on the credit card terminal are secured by the PCI DSS (Payment card industry Data Security Standards).
Examples of other kinds of third parties we work with are: IT support for our websites, Patreon.
We may use your personal information to tell you about our activities. This is what we mean when we talk about ‘promotion’.
The personal information we have for you is made up of what you tell us, and the data we collect when you use our services.
We can only use your personal information to send you promotional arts material if we have either your consent or legitimate interest. That is when we have a business or commercial reason to use your information.
You can ask us to stop sending you promotional messages by contacting us at any time by email.
If you change your mind you can update your choices at any time by contacting us.
How long we keep your personal information
We will keep your personal information for as long as is necessary for the purpose for which it was collected. We will regularly review the personal data we hold and delete anything we no longer need.
Where your personal data may be processed
Sometimes we will need to share your personal data with third parties and suppliers outside the European Economic Area (EEA), such as Australia or the USA.
Protecting your data outside the EEA
The EEA includes all EU Member countries as well as Iceland, Liechtenstein and Norway. We may transfer personal data that we collect from you to third-party data processors in countries that are outside the EEA. For example, this might be required to process your payment details or provide support services
If we do this, we have procedures in place to ensure your data receives the same protection as if it were being processed inside the EEA by ensuring they are compliant with the EU-US Privacy Shield specification.
Any transfer of your personal data will follow applicable laws and we will treat the information under the guiding principles of this Privacy Notice.
Letting us know if your personal information is incorrect
You can question the information we have about you at any time – we encourage you to let us know if anything is inaccurate or incomplete. Please don’t hesitate to contact us if you want any details updating. If you do, we will take reasonable steps to check its accuracy and correct it.
What if you want us to stop using your personal information
You can, at any time, tell us not to use your personal information, or ask us to delete, remove or stop using your personal information if there is no need for us to keep it. This is known as the ‘right to object’ and ‘right to erasure’, or the ‘right to be forgotten’.
You can also ask us to restrict the use of your personal information if It is not accurate
It has been used unlawfully but you don’t want us to delete it
It is not relevant any more
If you want to object to how we use your data, or ask us to delete it or restrict how we use it, please get in touch with us.
How to withdraw your consent
You can withdraw your consent at any time – just let us know by email.
If you withdraw consent, we may have to restrict the services we deliver, or information we send to you about our activities. Don’t worry – we will let you know if this happens and you can change it at any point.
How to complain
Please do let us know if you are unhappy with how we have used your personal information. Our community is important to the work we do and we want to make sure you’re happy with all of our activities.
If you are unhappy about the handling of your data, you can sent a complaint to the Information Commissioner’s Ofiice by calling 0303 123 1113 or go online to www.ico.org.uk/concerns
We hope this Privacy Notice has been helpful in explaining how we handle your personal data and your rights to control it.
If you have any questions that haven’t been covered, please don’t hesitate to email us.
A cookie enables a website to store a small amount of data on your computer. Its sole purpose is to record user preferences for a particular website.
You do have the option to decline our cookie (if or where we use them) although you may be unable to use certain features of our website.